Elmea

SERVICES

GUARANTEE
OF THE RESULT

ASSISTANCE &
DESIGN

INVESTMENT IN THE FUTURE
Machines made to last!

Design and construction proudly focused on solidity and quality of components Engineering choices aimed at identifying the best solutions in terms of efficiency, resistance and durability

TECHNICAL ASSISTANCE
AND ADVICE DURING THE ORDER

Let yourself be guided and advised by our technicians who have been working in Elmea for decades, we are ready to find the best solution for your business

AFTER SALES ASSISTANCE

Always alongside our customers! We provide assistance during the purchase phase as well as in the after-sales phase.
Dedicated department: assistenza.ricambi@elmea.eu
WhatsApp +39 335 529 7960

FLEXIBLE DESIGN

In the event that the standard does not suit your needs, our technical department is able to study with you and propose “taylormade” solutions.

THE VALUE OF THE GUARANTEE

We ensure the guarantee of our products, both on mechanical and electronic components

RETROFITTING

The quality of our products, after decades of use, allows for refurbishment and possible modernization operations.

PRODUCTION AND SUPPLY OF SPARE PARTS

In our archive are stored the drawings of the components also relating to models no longer in production; in case of necessity of the replacement of a component we are equipped for its production guaranteeing its replacement. Dedicated e-mail: assistenza.ricambi@elmea.eu

REMOTE ASSISTANCE

You will no longer have to worry about any unexpected events and downtime. Thanks to the remote assistance service, we are able to manage the machine remotely and check its operating status by identifying any faults. We can modify the software or reload it in case of battery, buffer, PLC memory replacement

LINEA 4 READY

This smart device allows you to safely control your machine even when you can’t be in the company! The machine is connected to the company server of your plant which acquires the data and automatically saves them in the cloud

TIMELY TECHNICAL INTERVENTIONS

Our specialized mechatronic technicians are at your complete disposal to go to your premises to identify and promptly resolve any problems, reducing machine downtime.

TESTING, INSTALLATION AND COMMISSIONING

All of our products undergo careful testing before leaving our factory. Our technicians will arrange for the installation, commissioning and training of your operators on site.